Terms & Conditions

Last updated: July 2026

Welcome to Fitpole. By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General

These Terms & Conditions govern your use of the Fitpole website and the purchase of products offered through our online store.

We reserve the right to update or modify these Terms & Conditions at any time. Any changes become effective immediately after publication on this page.

2. Products

We make every effort to display our products, colors, sizes, and descriptions as accurately as possible. However, actual product appearance may vary depending on your device or display settings.

Product availability is subject to change without notice.

3. Orders

By placing an order, you confirm that all information provided is accurate and complete.

After your order has been placed, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. We reserve the right to refuse or cancel any order when necessary, including in cases of pricing errors, suspected fraud, or product unavailability.

4. Prices

All prices displayed on our website are shown in the selected currency unless otherwise stated.

Prices may change without prior notice but will not affect orders that have already been confirmed.

5. Payments

Payments are processed securely through trusted payment providers, including Robokassa.

Depending on your country and currency, different payment methods may be available, including bank cards and digital wallets supported by the payment provider.

Fitpole does not store your complete payment card information.

6. Shipping

We offer international shipping to many countries worldwide.

Estimated delivery times are provided for reference only and may vary due to customs procedures, carrier delays, local holidays, or other circumstances beyond our control.

Customers are responsible for any customs duties, import taxes, or local fees required by their country unless otherwise stated.

7. Returns & Exchanges

Please refer to our Shipping & Returns page for complete information regarding returns, exchanges, warranty coverage, and non-returnable items.

8. Intellectual Property

All content available on this website, including images, product photographs, logos, graphics, text, designs, and other materials, is the property of Fitpole or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Fitpole shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.

10. Privacy

Your personal information is processed in accordance with our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing the operation of Fitpole, unless mandatory consumer protection laws of your country provide otherwise.